Cancelling Your Subscription
Edited
Click on your name in the top right corner, then select Billing from the drop-down menu.
Please note: You must be logged in as the account owner to cancel your subscription.
Click Options, then click Cancel account and follow the instructions.
Data retention
If an account is voluntarily cancelled, the account data is deleted from our database after 60 days. Requests for earlier deletion will be considered. If the account goes into involuntary suspension (eg due to non-payment), data is deleted after 6 months.
Learn more
Changing the Account Owner
Switch Between Monthly and Annual Billing
Upgrading/Downgrading Your Plan
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